Help for families

People who can help

Free public help lines, and local services families often need along the way: elder law, Medicaid planning, moving, hospice and more.

Free public help in Washington

WhoWhat they help withPhone
Washington Long-Term Care OmbudsmanFree, confidential advocates for residents of Adult Family Homes, assisted living and nursing homes1 (800) 562-6028
DSHS complaint hotline for care homesReport a concern about a nursing home, Adult Family Home or assisted living facility1 (800) 562-6078
End Harm (DSHS)Report abuse, neglect or financial exploitation of a vulnerable adult1 (866) 363-4276
CLEAR legal aid hotline (Northwest Justice Project)Free civil legal help for people with low incomes, including seniors1 (888) 201-1014
Washington LawHelpPlain guides to Medicaid, COPES, estate recovery and moreOnline
SHIBA (Office of the Insurance Commissioner)Free, unbiased help with Medicare and health insurance choices1 (800) 562-6900
WA Cares FundApplying for and using the WA Cares long term care benefit(844) 227-3492
Alzheimer's Association 24/7 HelplineSupport and advice for families living with dementia, any time1 (800) 272-3900

Numbers checked October 2026. Local agencies for your county are listed in each county guide.

Local services

We are adding trusted local services now. In the meantime, a Wayvo guide can point you to someone.

Wayvo checks every service before listing it, but does not endorse or supervise them. Sponsored services pay Wayvo to be listed and are always marked. How Wayvo makes money

Help Washington families?

Elder law attorneys, Medicaid planners, movers, hospice teams and other services can apply to be listed. We review every application.