Privacy policy

Wayvo LLC (“Wayvo”) helps families find licensed care homes in Washington. This policy explains what we collect and how we use it.

What we collect

When you use our match form or request a visit, we collect the details you give us, such as your name, phone, email, the area you are searching in and general information about the care your loved one needs. Home owners give us account and listing details. We also collect basic usage data such as pages visited.

Site analytics

We use Vercel Web Analytics to count visits and see which pages help families. It does not use cookies or track you across other sites. We send only the page address, without anything you typed into a search or form, and a count when a form is sent. Your name, contact details and care information are never sent to analytics.

We also use Microsoft Clarity to see how visitors use the site, such as where people click and how far they scroll. Clarity is set to hide all text on the page and everything typed into forms, and it never runs on owner account or admin pages.

How we use it

We use your details to respond to you, suggest homes and share your visit request with the home you chose. We use secure software, including AI tools, to suggest homes that fit the care needs you describe. Only care details such as needs, area and budget are used for this; your name, phone and email are never sent to AI tools. We do not sell your personal information. We only share care details with homes you ask us to contact.

Health details and texting

Care details you share are consumer health data under Washington law. Our Consumer Health Data Privacy Policy explains how we handle them and your rights.

Text messages

We only text you if you ticked the texting box on one of our forms. Wayvo texts are about your request, your home claim or your listing, such as approval notices and listing reminders. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop them, or HELP for help. You can also email hello@wayvohomes.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are never shared with any third parties, except the service providers that deliver our texts for us.

Payments

Owner payments are processed by Stripe. Wayvo never stores card numbers.

Your choices

Ask us at any time to see, correct or delete your information by emailing hello@wayvohomes.com.

Last updated October 2026.