What people ask us
Something else on your mind? A Wayvo guide is happy to talk it through.
For families
Is Wayvo really free for families?
Yes. You never pay us for searching, matching or guidance. Homes can pay for optional upgrades like a labeled featured spot, and that is how Wayvo stays free for you.
Do you help families using Medicaid?
Yes. Many Adult Family Homes and some assisted living and nursing homes accept Medicaid. Use the Medicaid filter to see which ones do, and we can point you to help with the application.
Can we visit before deciding?
Always. Request a visit from any listing and we help set it up at a time that works for you. Visit as many homes as you like.
How quickly can someone move in?
It depends on open rooms, care needs and paperwork. When a room is open and the home can meet their needs, a move can sometimes happen within days.
What if the home is not the right fit?
Tell your guide. We will listen to what is not working and help you find a home that suits them better.
Are the homes on Wayvo licensed?
Yes. We only list homes that hold an active Washington State license, and every listing links to the state’s public inspection reports.
Why do some homes have no photos or prices?
Wayvo shows every licensed home in Washington, not only the ones that have joined. Pages marked “State record” come from the public DSHS license list. The home has not added photos, prices or open rooms yet. Ask us and a Wayvo guide will check with the home for you.
Does Wayvo provide care?
No. Wayvo is a guide and listing service. Care is provided by the licensed homes themselves. We help you find and compare them.
When you match us with homes, do paying homes come first?
No. When you ask a Wayvo guide to find homes, we look at every home on Wayvo that fits their care, payment and area. Whether a home pays us plays no part in what we suggest.
Do homes pay more to show up higher?
Homes on a paid plan can appear in a separate row marked “Featured · paid placement” above search results. Your search results themselves are always ordered by how well a home fits what you asked for, and paying never changes that order.
For home owners
What does it cost?
Nothing. Listing your home on Wayvo is free, with up to 5 photos, your open rooms and your prices. Every home can be suggested to families who ask us to match them, and bed alerts to the discharge planners and case managers in your county are free for every live home with an open room. No contract, no setup fee and no commission.
My home is already on Wayvo. How did that happen?
Wayvo shows every home on the public DSHS license list so families can find them all. Those pages only show state information. Update yours free to add photos, prices, open rooms and your own words, or ask us to remove it.
What happens when my home is full?
Set your open rooms to zero and families see a waitlist instead. If you have a paid plan, you can pause it from your dashboard and your free listing stays up.
Do you take a placement fee or commission?
No. There is no placement fee or commission, on any plan. Families contact you directly or through Wayvo, and there is nothing extra when someone moves in.
Who writes my listing?
You do, with our help. Add your photos, care and payment details and a note in your own words. A Wayvo guide reviews it before it goes live.
Can assisted living and nursing homes list too?
Yes. Wayvo lists licensed Adult Family Homes, assisted living facilities and nursing homes across Washington.
How do families reach me?
Families can request a visit or ask a question from your listing. You will see every request in your dashboard and get an email.