Moving in

Moving day: how to help someone settle into a care home

The first few weeks in a new home are often the hardest. A little planning makes the move gentler for everyone.

5 minute read · Updated October 13, 2026 · All guides

Before the move

  • Ask the home for its list of what to bring and its paperwork, including the care plan, doctor’s orders and medication list.
  • Share who they are. Write a one page “about me”: routines, favorite foods, what calms them, what upsets them, and what they used to do for work.
  • Plan the room. Measure it, and bring a familiar chair, quilt, photos and a lamp so it feels like theirs.
  • Label everything with their name, including clothes, glasses, hearing aids and dentures.

What to pack

  • A week or two of comfortable, easy on clothes and nonslip shoes
  • Toiletries they like
  • Glasses, hearing aids, dentures and chargers
  • Photos, a few favorite books or music, and a calendar or clock
  • A list of important phone numbers
  • Leave valuables and large amounts of cash at home

On the day

  • Keep it calm and simple. Midmorning is often easiest.
  • Set up the room first if you can, so they arrive to something familiar.
  • Stay for a meal, then say a short, warm goodbye. Long goodbyes can make it harder.

The first weeks

  • Expect ups and downs. Many people take a few weeks to a few months to settle.
  • Visit often but not all day. Short, regular visits help routines form.
  • Talk with the caregivers about what is working and what is not. Share small details; they matter.
  • Look after yourself too. Relief, guilt and grief often come together, and all of them are normal.

Still looking? We can find homes with a room open and help with the move timing.

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